It is inevitable that when you are shopping for the tools that allow tracking fleet vehicles, you are also shopping for the right consultant. We use the word consultant because that is what a good fleet vehicle tracker salesperson really is. When looking for such a company or person, you are looking for someone with a great reputation. A reputation is not something that can be faked but it is something that is earned. So let step number 1 lead you to a consultant with a great reputation.
The hardware and software for tracking fleet vehicles is numerous. With some examples being really good and some being bad. Not all software works with all hardware and the opposite is also true. You need a consultant who knows what goes with what, which models and combinations are known to work well, which solutions will work best for your business and budget and all the other concerns that come into place when making an investment in a tracking solution. This is where a great consultant will shine and where his or her suggestions will have a long term effect on your business. You must choose wisely.
Everyone gives great customer service when they are working towards a sale but not all companies will give the same level of service after they have your money. It is a shame that
there are companies who do this because they not only cheat their customers, they cheat themselves. Our company has long known that you get more business by doing good
business. A reputation is build after the sale not leading up to it. Post purchase support is something that we specialize in and do better than anyone else. We know that we have to be there throughout the life cycle of the product we sell.
Willing To Teach
A good consultant must be a teacher. We want you to know all the important things that will help you make the right choice for your business and your budget. We know that the more information we give you, the more you are a part of everything that is going on, the happier you will be as a customer. You will end up with exactly you need, you will know why you made the choice and how everything works. And this role as teacher is long-term and extends to the post sale support that our company will give you.
These are the things that you need to look for in a vehicle tracker consultant.